ServicesCorporate security
Reception that welcomes and protects
The person on your front desk represents your business before anyone has said a word. Our corporate officers meet clients, sign in visitors and contractors, watch the cameras and step in when something is wrong. Supervisors visit regularly, so standards hold on a wet Tuesday as well as on launch day.
Sectors we cover
- Hospitality
- Retail
- Residential
- Corporate
- Events
- Construction
- + sites that fall between them
The first person your visitors meet, and the one who checks them.
24/7
Reception and security cover
SIA
Licensed officers where required
Every
Visitor signed in and out
Regular
Supervisor visits on site
A reception that reflects your business.
Visitors judge a company by its front desk. Officers greet guests, answer calls and questions, and get people to their meetings on time, in uniform or business dress as you prefer.
Meet and greet
Guests welcomed, signed in and their host told they have arrived.
Calls and enquiries
Switchboard and walk-in questions handled politely and passed on.
Dress to suit
Uniform or business attire, agreed with you before the first shift.
Officers who greet or deter.
The same officer can welcome a client at nine and turn away an unwanted visitor at ten. Officers hold the entrances and walk the floors, and simply being seen puts many people off.
Visible at the door
An officer at the main entrance, aware of who comes and goes.
Patrols of the premises
Floors, stairwells, car parks and loading bays walked at set times.
Calm refusals
Anyone without a reason to be there is turned away and the refusal logged.
Every visitor accounted for.
From arrival to departure, the desk knows who is in the building. IDs are checked, passes issued and collected, and contractors are escorted wherever your rules say they must be.
ID checks
Visitors and contractors checked against your expected list.
Passes and logs
Passes issued at the desk and collected on the way out.
Escorts
Contractors taken to restricted areas and collected when the job is done.
Incidents handled without fuss.
A medical emergency in a meeting room, a fire alarm, an aggressive caller at the desk. Officers respond first, keep staff safe, help lead the evacuation and meet the emergency services.
First response
The officer attends, deals with what they can and calls for help.
Evacuation support
Floors cleared and the assembly point managed with your fire marshals.
Written report
What happened and what was done, sent to you the same day.
Reception as the building's eyes.
Where the desk can see the cameras, officers watch the entrances and car park as things happen. Anything odd gets checked on foot before it becomes a problem.
Live CCTV
Entrances, car park and loading bay on screen at reception.
Checked on foot
An officer walks over to look rather than waiting.
Escalated
Problems passed to your facilities or security manager straight away.
Supervised, not left alone.
An officer on their own for months can drift. Supervisors visit your site, check standards and licences, and report back to you, so problems are fixed before you have to raise them.
Site visits
Supervisors call in on shifts, nights and weekends included.
Licence checks
Each officer's SIA licence checked where the role needs one.
Regular summaries
A short note for you on standards, incidents and anything to change.
Built for problems office buildings have.
Business premises share the same weak spots: a busy front door, contractors everywhere and a desk that runs on goodwill. The service covers each one.
Tailgating at busy times
The morning rush and lunch are when people slip through. An officer on the door stops it.
Contractors with no escort
Trades are checked in, given a pass and taken where they need to go.
Incidents with no plan
Officers know your fire and medical procedures and help lead them.
Standards that slip
Supervisor visits and summaries keep the desk at the level you agreed.
How it works
From a walk-round to a staffed reception.
- 01
Site survey
We walk the entrances, reception, floors and car park, and learn how your visitors arrive.
- 02
Security plan
Desk hours, visitor rules, escorts, patrols and contacts, written into assignment instructions.
- 03
Deployment
Briefed officers start on site, with regular faces kept on your building wherever possible.
- 04
Reporting
Visitor logs, incident reports and supervisor summaries, sent to your facilities team.
Officer or not
Officer, receptionist, or turnstiles.
A receptionist welcomes people and a turnstile reads a card. A front of house officer welcomes people and checks them too.
Welcome
In person
Clients greeted by someone who knows the building and your hosts.
Access
Checked
IDs and expected lists checked, with escorts where needed. A turnstile only reads a card.
Incidents
First responder
A trained officer deals with alarms, medical calls and difficult visitors.
Patrols
Floors walked
Fire doors, stairwells and car parks checked between visitors.
Oversight
Supervised
Supervisor visits and summaries, rather than one person left on their own.
The rules
SIA licensed
Guarding roles need an SIA licence. Officers we put in those roles hold one, and we check it.
Rules we work toA client's words go here once one agrees to be quoted. Until then, the reception logs speak for the work.
FAQ
Questions about corporate front of house.
Can your officers work in business dress?
Yes. Uniform or business attire, whichever suits your reception. We agree it with you before the first shift.
Do we need a receptionist and a security officer?
Often not. A front of house officer can run the desk and handle security together. On a busy site we may suggest both, and we will explain why.
Will we see the same officers?
Wherever possible. Regular officers learn your staff, your visitors and your building, which makes them better at the job.
How are standards checked?
Supervisors visit the site, check licences and standards, and send you a short summary. You can raise anything with us at any time.
Can you cover early mornings, evenings and weekends?
Yes. We are available 24/7 and can cover reception hours, out-of-hours patrols or both.
What reports will we get?
Visitor logs, incident reports when something happens, and regular summaries from the supervisor.
Put a capable officer on reception.
Book a free site assessment. We will walk your premises with you and come back with a plan and a clear quote.
